Outpatient Transformation – The Missing Link

Articles

Missing link

Outpatient Transformation Programmes have been running across the NHS since 2018. So why so little success?

The programmes have generated thousands of guides and pathways. Mainly on paper, but sometimes in the form of electronic manually and forms. Hundreds of committees of GPs, community care providers, hospital consultants and commissioner have spent tens of thousands of hours developing this work.

I have 70 pathway guides and 40 POLCE rules. When will I ever find time to read them?

GP

The current guidance is usually high quality and based on local consensus views. But in the form of manuals and templates, it’s virtually unusable by a GP with limited time (or inclination) to take on this extra administrative task. So this excellent work sits on shelves, or in computer files, rarely used.

But what if you could take this local guidance, combine it with national guidance and build it all into an AI decision support service which applied all the guidance in the background and steers the GP towards the right services for their patient? Even better, what if the service took the patient information (at least most of it) from the patient’s clinical record to save typing it in? Of course this is only advice and the GP ultimately makes their own choices, but with the knowledge that local and national guidelines have be reviewed.

So what about eRS, doesn’t that manage GP referrals? Well, yes. eRS is an excellent workflow engine, but it doesn’t include decision support for the GPs. They are expected to the have read the manuals and memorised 100+ sets of complex rules. The Rego Outpatient Transformation Service is an add-on to eRS, so that when the GP has made the right decision for their patient it is sent to eRS automatically, with no further work. eRS will allow GPs and consultants to manually review referrals, but is this the best use of their time when tools exists to do it quicker and cheaper?

Introducing the Vantage Outpatient Transformation service, series of services and technologies to operationalise your pathways and other guides. Ensuring that the patient really does get the right care in the right place as quickly as possible.