We Deliver Outpatient Transformation
Transforming outpatient care is critical to reducing the time patients wait to be seen and treated, and to protecting the NHS from future demands.
How do we do this?
Delivering this transformation in a complex system requires an excellent understanding of all stakeholder needs, in order to deliver a solution that is both effective and easy to use.
Our highly experienced team delivers a best-in-class solution by working closely with local commissioners and clinicians to integrate care pathways into an AI powered platform.
Collaborative approach
Pathway Design
We bring together clinicians and managers from primary, secondary and community care, along with commissioners to design and agree the most appropriate patient pathways.
Implementation
These pathways are then built into Rego, our AI-based platform, to offer GPs and other referrers the most appropriate choice of care settings for their patients.
Review
Things change in healthcare. We review both national and local care pathways regularly and adapt our service and software to meet ever-changing needs.
Our approach delivers
Appropriate clinical pathways
Our establishment of local, clinically-led Pathway Review Groups (PRGs) ensures that our AI-powered platform, Rego, draws directly from the correct local and national guidance.
An easy to use solution
We work closely with GPs, GDPs, hospital clinicians and managers, community services and commissioners to establish a consensus and ensure the platform is easy to use. We also work with provider teams to support, and often to improve, their workflows.
Choice of multiple service providers
Our provider choices include all local providers, including hospitals, community, primary care services in all forms. For example: Advice & Guidance, virtual clinics, group and clinical nurse specialist (CNS) led clinics are all supported.
Flexibility to meet changing needs
Our support team works with clients to regularly review pathways and workflows and adapt them to the continually changing needs of the NHS. For example, we were able to reconfigure one third of all NHS England dental services to support temporary Covid-19 crisis workflows and guidance in under four weeks.